Your Satisfaction

       We want to you be happy with your purchase. If you don't like the piece(s) of jewelry you got from us for ANY reason, just return it to us in the same condition it was in when we sold it to you and we will refund your purchase price. We will accept return of merchandise if notification is made within 30 days of receipt. Please do not return anything to us without first contacting us. That way we will know what is happening when we receive the piece and will be able to take care of the problem promptly.

       We will issue a refund to you in US dollars after we receive the returned merchandise or send you a replacement if you choose. The item(s) must be returned in original condition. The cost of return shipping shall be the responsibility of the customer unless the product was defective or we shipped the wrong product. If you receive damaged goods please save the item(s) and the original packaging and contact us via e-mail or phone to arrange for return of the damaged merchandise.

       If any piece of jewelry that I (Bess) made breaks at any time due to a defect in materials or workmanship, I will repair or replace it for you at no charge.  This does not apply to abuse of the item.  Stones, cabochons, and gemstones used in my jewelry may break if dropped, heated, folded, spindled or mutilated. 


Returns should be sent to:
 Wire-Wrapped Jewelry by Bess
Bess J. & Maurice L. Ellis
12486 Sutton Road
Belgrade, MO 63622

Contact Information: (click on the E-Mail Us button in the left column of this page to send an e-mail) OR use the contact information below
573-766-5346
mbellis@centurytel.net
 jochi45@yahoo.com